+234 800 123 4567
info@medicarehospital.ng
Mon–Fri: 7AM–8PM · Emergency: 24/7
Patient Portal
Help Center

Frequently Asked Questions

Quick answers to the most common questions about our services and patient experience.

How do I book an appointment?
You can book an appointment online through our Appointment page, or call our hotline directly.
How do I book an appointment?
You can book an appointment online through our Appointment page, or call our hotline directly.
Can I consult a doctor online?
Yes, our Telemedicine service allows you to consult registered doctors via video call.
Can I consult a doctor online?
Yes, our Telemedicine service allows you to consult registered doctors via video call.
How do I upload my medical reports?
Log in to your Patient Portal and upload reports under Medical Records, or attach them when booking an appointment.
How do I upload my medical reports?
Log in to your Patient Portal and upload reports under Medical Records, or attach them when booking an appointment.
Do you offer home collection for tests?
Yes, home sample collection is available for select laboratory tests within Lagos.
Do you offer home collection for tests?
Yes, home sample collection is available for select laboratory tests within Lagos.
What insurance do you accept?
We work with major HMOs and insurance partners. Please contact our front desk to confirm your specific plan.
What insurance do you accept?
We work with major HMOs and insurance partners. Please contact our front desk to confirm your specific plan.

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Emergency & Hotline
+234 800 123 4567
Email Us
info@medicarehospital.ng
Our Address
15 Wellness Way, Lagos, Nigeria
Opening Hours
Mon–Fri: 7AM–8PM · Emergency: 24/7